Privacy Policy – Alkudi Snacks

Effective from 15th Dec 2025 onwards

At ALKUDI, your privacy matters to us as much as the quality of the food we make. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or interact with us online.

By continuing to use our website, you agree to this Privacy Policy and our Terms and Conditions.

Consent

By accessing our website or submitting any information, you voluntarily consent to the collection and use of your information in accordance with this Privacy Policy.

Personal Information Collected

ALKUDI does not mandatorily require users to provide personal information. Certain sections of the website may allow users to contact ALKUDI or place orders, and any sharing of personal information in such cases is entirely at the discretion of the user and at the sole risk of the user or customer.

We may encourage users to register or share basic personal details for account creation or guest checkout purposes. ALKUDI does not ask for or store any financial information of any user. Any personal information shared during the registration or checkout process is used only to communicate updates, order related information, new product launches or offerings, and such communication remains completely optional and based on user consent.

By providing personal information to ALKUDI while creating or updating an account or guest profile, you expressly and voluntarily accept the terms and conditions of ALKUDI’s user agreement and consent to the processing of your personal information in accordance with this Privacy Policy, as amended from time to time.

Use And Disclosure

By using this website, you agree to the terms of this Privacy Policy. Whenever you submit information through this site, you consent to the collection, use and disclosure of such information in accordance with this Privacy Policy.

The information collected through the website helps ALKUDI understand the type of content and products our users value most. We use this information to improve our website, products and services. We may also use this information to send emails or notifications related to new products, best sellers, order processing, updates or other relevant communications.

ALKUDI’s policy is not to sell, rent, trade or otherwise distribute personal information collected through this website to third parties, except where required by law or to comply with legal obligations.

Information We Collect

We may collect the following types of information:

Personal Information

Name
• Email address
• Phone number
• Address details when required
• Information shared via contact forms, feedback or emails

Technical Information

Our web servers may automatically collect:
• Date and time of visit
• Browser type
• Device information
• IP address
• Referring website

This information helps us understand website usage and improve user experience. It does not personally identify you.

How We Use Your Information

We use your information only for legitimate business purposes, including:

Responding to queries or feedback
• Processing orders or service requests
• Improving our website and offerings
• Internal analysis and service improvement
• Sending updates, product information or important notifications

We do not sell or trade your personal data.

Marketing Communication

We may contact you via email or phone for updates, offers or information related to ALKUDI. You may opt out of marketing communication at any time.

Cookies

Our website may use cookies to:
• Improve website functionality
• Understand user preferences
• Enhance browsing experience

Cookies do not collect sensitive personal data. You may disable cookies through your browser settings if you prefer.

Payment Information

ALKUDI does not store any credit card, debit card or banking details.

All payments are processed securely through trusted third party payment gateways. Any risks associated with payment processing on third party platforms are governed by their respective privacy policies.

Information Sharing

We do not share your personal information with third parties except:
• When required by law
• To comply with legal obligations
• With trusted service providers assisting us under confidentiality agreements

Data Security

We implement reasonable security practices to protect your information. While we take every precaution, no internet based system is completely secure and absolute security cannot be guaranteed.

Data Retention

We retain your information only for as long as necessary to:
• Fulfill business purposes
• Comply with legal and regulatory requirements
• Resolve disputes or prevent fraud

Certain data may be retained even after account closure where legally required.

Third Party Links

Our website may contain links to third party websites. ALKUDI is not responsible for the privacy practices or content of external sites. Users are encouraged to review third party privacy policies before sharing any information.

Children’s Privacy

ALKUDI does not knowingly collect personal information from individuals under the age of 18. If such information is discovered, it will be deleted promptly.